Cookie Policy

This Cookie Policy explains how PointVerse uses cookies and similar technologies when you use our mobile application. By using PointVerse, you agree to the use of cookies as described in this policy.

Cookies are small text files that are stored on your device when you use an application or visit a website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our app.

PointVerse uses cookies and similar technologies for the following purposes:

• Essential Cookies: These are necessary for the app to function properly and cannot be disabled.
• Analytics Cookies: We use Firebase Analytics to understand how users interact with our app and improve its performance.
• Crash Reporting: Firebase Crashlytics uses cookies to help us identify and fix technical issues.
• Performance Cookies: These help us optimize app performance and loading times.

PointVerse uses the following third-party services that may set cookies:

• Firebase Analytics: Google's analytics service that helps us understand app usage patterns
• Firebase Crashlytics: Google's crash reporting service that helps us identify and fix bugs

These services are essential for maintaining and improving PointVerse's functionality and user experience.

The cookies used by PointVerse collect the following types of information:

• App usage patterns and interactions
• Device information (model, operating system, app version)
• Crash reports and error logs
• Performance metrics and loading times
• General location data (country/region level only)

Important: Cookies do not collect personally identifiable information such as your name, email address, phone number, or precise location. All data is anonymized and used solely for improving the app.

Cookie data is retained for the following periods:

• Analytics Data: Up to 26 months (Google Analytics standard)
• Crash Reports: Up to 90 days
• Performance Data: Up to 12 months

After these periods, the data is automatically deleted or anonymized.

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy in the app or on our website. Your continued use of PointVerse after such changes constitutes acceptance of the updated policy.

If you have any questions about this Cookie Policy or how PointVerse uses cookies, please contact us at support@pointverse.in.